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Channel: Penalty – Consumer Rights
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In order to ensure cleanliness and quality levels in Metro, many violators...

Delhi Metro has a fine record for cleanliness, unlike many other public conveniences. If you go to a metro station or onto a Delhi Metro train, you will find that the whole place is neat and clean....

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Nokia fined for poor customer service – decision by consumer forum

You can get some excellent devices nowadays for mobile coverage – they work for days altogether without the need to recharge, are not very expensive, and so all. Many of these devices are very amazing,...

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Airtel penalized for not providing services even after receiving payment

What happens when you want a service ? There are a number of service providers who provide you whatever service you would require. For example, if you want to get DTH services, there are plenty of...

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Consumer court asks Maharashtra body to make repairs after bad quality exposed

In many states and cities of India, large amounts of land is owned by bodies that are run by the Government. As an example, such a body could be the DDA (Delhi Development Authority) that controls huge...

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DLF found guilty of anti-consumer behavior yet again by CCI

The Competition Commission of India is a body that was setup to probe behavior by companies that is against the interest of consumers. This could be in the nature of companies forming cartels to fix...

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Supreme Court raps Supertech, wants them to refund money

Over the past few years, the courts and investor forums have grown increasing ready to take action on real estate companies, who have got used to having policies that are anti-consumer. My most...

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Consumer Forum orders State Bank of Indian to refund money

Banks are the custodians of money kept with them by the investing public, and given that it is a question of money, ensuring the safety of this money should be a very high concern for the bank....

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Mumbai govt bodies fined Rs. 100 crore for river condition

From time to time, we keep on hearing of floods and other problems that hit our cities. Or the bad conditions of our roads. Crime increases because street lights go off and are not repaired, kids die...

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Fining vehicles parked on the road in Delhi

This issue rose out of a dispute, but the basic point is a point that really cannot be disputed. When roads are not wide, and when there is a probability of high congestion, then the availability of...

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Snapdeal has to honor low cost phone sale

It happens once in a while. So many times, there has been the story that airline tickets were suddenly available for $1 or so, technical glitches and so on. Prospective travelers immediately snap up...

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Unitech ordered to pay compensation for non-delivery of flats

It seems like open season on the builders for their various deficiencies and problems that they have given to customers. There was a time when the relation between property companies and consumers was...

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Insurance claim even if person declined to take medical treatment

Insurance is one of the most disputed customer service areas. The amount of money involved is fairly high, with medical insurance going to lakhs, and life insurance going upto crores in terms of money....

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Realty: Proposed rules to add more teeth to consumer rights

Right now, the realty market in India is fairly unregulated, or where there are rules, they are not exactly enforced. The major rules that are quoted are based on the judgments by consumer forums or...

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